We at V-Marc are devoted towards meeting the customers’ needs and expectations by delivering an array of uncompetitive services and solutions through continual improvement of our systems and manufacturing processes.
Our Quality Objectives are to:
- Deliver services and solutions that meet customer requirements.
- Continually enhance external and internal customer satisfaction.
- Improve productivity and reduce rework.
The name V-Marc means quality, technical excellence and reliability. We at V-Marc measure our accomplishments in terms of:
- Our products’ quality
- Customer satisfaction
- Staff satisfaction
- Quality of processes
- Productivity of the employees
Also, we try to cultivate a quality of culture by developing quality awareness through the company and encouraging a management attitude that anticipates potential quality issues. We empower all V- Marc’s personnel with the necessary competencies and tools in order to continually fulfill policies, principles and standards. We constantly improve by challenging our boundaries. We involve all employees across the whole organization to achieve and maintain consumer trust, which is the most important and valuable thing to us.